SewerTime Services – Terms and Conditions
1. Acceptance of Terms
Welcome to SewerTime Services (“Company,” “we,” “us,” or “our”). By registering, subscribing, or otherwise using our services, including the SewerTime Services text messaging program, you agree to these Terms and Conditions (“Terms”). If you do not agree to these Terms, do not use our services.
2. Description of Service
SewerTime Services provides content and notifications related to sewer maintenance scheduling, system alerts, promotional announcements, and other related updates via text messages (SMS/MMS). By opting into our text messaging service, you consent to receive recurring messages about updates and promotions.
3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to participate in the text messaging program, or have the express permission of a parent or guardian.
4. Modifications
We reserve the right to modify these Terms at any time. We will notify you of any material changes via the contact information you provided (e.g., SMS message or email). Continued use of the services after such modifications indicates your acceptance of the revised Terms.
5. User Conduct
You agree:
• Not to use our services for illegal purposes or in violation of any local, state, national, or international law.
• Not to send, submit, or otherwise transmit content that is unlawful, harassing, defamatory, threatening, or otherwise objectionable.
• To provide accurate information for your registration and to promptly update any changes to your contact information.
6. Intellectual Property
All content, trademarks, service marks, logos, and other intellectual property displayed through SewerTime Services are the property of the Company or its licensors. No license to use, copy, modify, or distribute our intellectual property is granted unless expressly stated in writing.
7. Privacy
Our collection and use of your personal information (including your mobile number) are governed by our Privacy Policy. By participating in our text messaging program, you consent to the terms of our Privacy Policy, which addresses our handling of personal information, data usage, and sharing with third parties as required for message delivery and compliance purposes.
8. Disclaimers
• No Warranties: The services are provided on an “as-is” and “as-available” basis. We do not guarantee the accuracy, completeness, or timeliness of any information provided.
• Limited Liability: To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the services, including reliance on any information obtained via text messages.
9. Indemnification
You agree to indemnify and hold harmless SewerTime Services, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including attorney’s fees) arising from your use of the services, your violation of these Terms, or your infringement of any third-party rights.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Insert Relevant Jurisdiction]. Any dispute arising out of or relating to these Terms or the services shall be resolved through binding arbitration or small-claims court, unless otherwise specified by law.
11. Termination
We may suspend or terminate your participation in SewerTime Services at any time, for any reason, without notice. You may opt out of the SMS program at any time by following the instructions in the SMS Disclosure.
12. Contact Us
For any questions or concerns about these Terms, please contact us at:
SewerTime Services
Phone: (602) 777-7867
Email: [email protected]
SewerTime Services – SMS Disclosure (10DLC)
The following disclosures outline how SewerTime Services (“Company,” “we,” “us,” or “our”) handles text messaging (SMS/MMS) communications via a 10-digit long code (10DLC):
1. Opt-In
By subscribing to SewerTime Services or texting a designated keyword (e.g., “JOIN”) to our 10DLC number, you affirm that you are providing express written consent to receive marketing or informational text messages on your mobile device. Consent is not a condition of purchase.
2. Message Frequency
You will receive recurring messages based on your subscription preferences. The number of messages may vary per month, depending on service alerts, special promotions, and operational needs.
3. Message and Data Rates
Message and data rates may apply according to your mobile phone service plan. Please consult your mobile provider for applicable text messaging fees and data rates. Neither SewerTime Services nor carriers are liable for delayed or undelivered messages.
4. How to Opt Out
• Text STOP: To stop receiving text messages from us at any time, reply with “STOP” to any message. You will receive one final message confirming your opt-out. After this, you will no longer receive text messages unless you re-subscribe.
• Alternative Opt-Out Methods: You may also contact us via phone or email to request removal from our SMS list.
• Phone: (602) 777-7867
• Email: [email protected]
5. How to Get Help
• Text HELP: For more information or support, reply with “HELP” to any text message you receive, or contact our Customer Service.
• Phone: (602) 777-7867
• Email: [email protected]
• Additional support is available Monday through Friday, 9:00 AM – 5:00 PM [Time Zone].
6. Supported Carriers
Our SMS program works with most major U.S. carriers. However, it may not be supported by all carriers. Participating carriers are not liable for delayed or undelivered messages.
7. Privacy
We value your privacy. By opting into our SMS program, you acknowledge and agree to our Privacy Policy. We will not share or sell your information to third parties except as described in our Privacy Policy or as needed for message delivery and compliance with applicable laws.
8. Changes to Disclosure
We reserve the right to alter these SMS Terms and Disclosures at any time. Notice of any material changes will be provided via SMS message, email, or other reasonable methods.
9. Contact Us
If you have questions regarding this SMS Disclosure or need assistance, please contact our support team:
SewerTime Services
Phone: (602) 777-7867
Email: [email protected]