Contact SewerTime — Phoenix Septic & Drain
Have a question or ready to schedule service? Fill out the form below, or give us a call. We typically respond within the hour during business hours.
Primary Headquarters
Local Service Depots
FAQs
Frequently Asked Questions
What areas does SewerTime serve?
We serve the entire Phoenix metropolitan area from three depots: Cave Creek (HQ), Phoenix West (2550 W Union Hills), and Phoenix East. Cities include Phoenix, Scottsdale, Cave Creek, Paradise Valley, Mesa, Gilbert, Glendale, Chandler, Peoria, Tempe, Surprise, Goodyear, Buckeye, Queen Creek, Apache Junction, Anthem, Fountain Hills, and Rio Verde. See /service-areas/ for the full list.
Is SewerTime licensed and insured?
Yes — Arizona Registrar of Contractors License #333406, NAWT-certified (National Association of Wastewater Technicians) inspectors, and full general liability insurance. We follow ADEQ (Arizona Department of Environmental Quality) standards for septic system service and waste disposal.
How quickly can SewerTime respond to a septic emergency?
Same-day for active backups, overflow, or system failure when you call (602) 777-PUMP before noon. After-hours emergency dispatch is available 24/7 with a small dispatch surcharge. Our depot network across the metro means most addresses are within 30–60 minutes of a SewerTime truck.
Does SewerTime offer maintenance contracts?
Yes — for both residential (recurring pumping every 3 years) and commercial (grease trap cleaning, lift station service). Maintenance contracts include automatic scheduling, preferred pricing, and priority dispatch on emergencies. Ask about contracts when booking.